How to Handle Difficult Tenants in Ohio

Brian Rightler

Even with thorough screening, difficult tenant situations arise. Whether it's chronic late payments, lease violations, neighbor complaints, or confrontational behavior, knowing how to handle these situations protects your investment and your peace of mind.

This guide provides practical strategies for managing difficult tenant situations in Ohio, from early intervention through eviction when necessary.

Prevention: The Best Solution

The most effective approach to difficult tenants is preventing them from becoming tenants in the first place. Thorough screening that verifies income, checks rental history with previous landlords, and reviews credit and background reduces the likelihood of problems significantly. See our guide: Tenant Screening Questions: What Ohio Landlords Can Legally Ask.

Clear lease terms set expectations from day one. A detailed lease that addresses rent due dates, late fees, noise policies, maintenance responsibilities, and guest policies gives you a framework for enforcement when issues arise. Verbal agreements and unclear terms make problem resolution far more difficult.

Chronic Late Payment

Late rent payment is the most common tenant issue. How you handle it significantly impacts both the specific situation and the tenant's future behavior.

Consistent Enforcement

Enforce your late fee policy consistently. Waiving late fees occasionally because a tenant has a good excuse trains them that excuses work. Late fees should apply automatically as stated in the lease, without negotiation.

Early Communication

If rent is late without explanation, contact the tenant promptly. A brief, professional inquiry accomplishes several things: it demonstrates that you're tracking payments, it opens communication about any issues, and it starts the documentation that may become important later.

Payment Plans with Caution

When tenants fall behind due to temporary circumstances, payment plans can work—but only with clear, written terms. Any payment agreement should specify exact amounts and due dates, state that failure to meet the plan triggers eviction proceedings, and be signed by all parties. Never accept partial payments without a formal agreement; doing so can complicate eviction if necessary.

Lease Violations

Lease violations beyond non-payment—unauthorized pets, unauthorized occupants, noise complaints, property damage—require different approaches depending on severity and the tenant's history.

Document Everything

Before confronting lease violations, document them thoroughly. Photos, written complaints from neighbors, and dates and times of incidents create a record you may need later.

Written Notice

Address violations in writing, referencing the specific lease provision being violated. The notice should describe the violation clearly, cite the relevant lease language, specify what correction is required, and provide a timeline for compliance. Keep copies of all notices sent.

Cure or Quit

For curable violations—those the tenant can fix—Ohio law generally requires you to give opportunity to cure before terminating the tenancy. An unauthorized pet can be removed; noise can stop. The notice period depends on the lease terms and violation type.

Non-Curable Violations

Some violations may be non-curable, particularly repeated violations of the same type or serious violations like illegal activity. In these cases, you may be able to proceed directly to termination after appropriate notice.

Neighbor Complaints

Complaints from neighbors about your tenant put you in a difficult position—you're not present to observe the behavior, but you may face consequences if it continues.

Investigate Fairly

Before acting on complaints, gather information. Talk to the tenant about the allegations. Consider whether the complaint seems reasonable given what you know. One complaint might reflect a difficult neighbor rather than a difficult tenant.

Pattern Recognition

Multiple complaints, especially from different sources, suggest a real problem. Document the pattern and address it with the tenant in writing, explaining that continued complaints may jeopardize their tenancy.

Confrontational Tenants

Some tenants respond to any communication with hostility, making routine interactions stressful and potentially threatening.

Stay Professional

Never match a tenant's anger or hostility. Keep all communications professional, factual, and unemotional. Written communication often works better than phone calls or in-person conversations for difficult personalities.

Know When to Disengage

If a tenant becomes threatening or makes you feel unsafe, disengage immediately. You're not required to tolerate abuse. Document the behavior, consider whether it constitutes lease violation, and consult legal counsel if necessary.

Witness Interactions

For necessary in-person interactions with confrontational tenants, bring someone with you. This provides safety, a witness, and sometimes moderates the tenant's behavior.

When to Pursue Eviction

Eviction is expensive, time-consuming, and stressful—but sometimes necessary. Consider eviction when non-payment persists despite payment plans or enforcement efforts; when serious or repeated lease violations continue after notice; when illegal activity occurs on the property; or when the tenant's behavior threatens others' safety or your property.

Before filing, ensure you've followed proper notice procedures and documented the issues thoroughly. Ohio eviction law requires specific procedures; shortcuts can result in dismissed cases and additional delays. For detailed eviction procedures, see our guide: The Ohio Eviction Process.

Frequently Asked Questions

Can I just refuse to renew a difficult tenant's lease?

Generally, yes. Ohio doesn't require landlords to renew leases at expiration. You can simply not offer a renewal. However, be careful that your decision doesn't violate fair housing law—refusing to renew must be based on legitimate business reasons, not protected characteristics.

What if a tenant retaliates against me for enforcement?

Document any retaliatory behavior. If it constitutes harassment or threats, contact law enforcement. Some extreme behavior may itself become grounds for eviction.

Should I offer cash for keys?

Paying a problem tenant to leave voluntarily can sometimes make financial sense. The cost of a negotiated departure may be less than the cost of eviction plus the damage a hostile tenant might cause. Any agreement should be in writing with clear terms and timelines.

Dealing with difficult tenants tests every landlord's patience and skills. At I Heart Real Estate Property Management, we handle these situations regularly, applying experience and proven procedures to protect your investment while managing conflict professionally. If you're dealing with a difficult tenant situation or want to avoid them entirely, contact us to discuss how our management approach can help.

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The time between one tenant's departure and the next tenant's move-in directly affects your investment returns. Every day your property sits vacant costs money, but rushing the make-ready process leads to complaints, early turnover, and a reputation for poorly-maintained properties. This comprehensive checklist covers every step of preparing a rental property for new tenants, helping you balance speed with quality to minimize vacancy while maximizing tenant satisfaction. Pre-Move-Out Preparation Efficient turnover starts before the current tenant leaves. 30 Days Before Move-Out Review the lease for any specific move-out requirements you need to communicate to the departing tenant. Confirm the exact move-out date and time. Provide written reminders about cleaning expectations, key return, utility transfer, and forwarding address for security deposit return. Schedule vendors tentatively: cleaning service, painters, carpet cleaning or replacement, and any contractors for known issues. Having people lined up to work immediately after move-out minimizes vacancy time. Move-Out Day Final Walk-Through Meet the departing tenant for a walk-through inspection. Compare current condition to move-in documentation. Note any damage beyond normal wear and tear that will require security deposit deductions. Document everything with photos and written notes. Have the tenant sign acknowledgment of condition if possible. Collect all keys, garage door openers, and access devices. Utility Transfer Ensure utilities transfer to your name or remain connected for the make-ready period. Properties without power can't be properly inspected, cleaned, or repaired. Inspection Phase Before beginning work, conduct a thorough inspection to create your complete work list. Exterior Inspection Walk the entire exterior checking for damage, maintenance needs, or safety hazards. Inspect the roof from ground level for visible damage. Check gutters and downspouts. Examine siding, trim, and paint condition. Verify all exterior lights function. Check walkways and driveway for trip hazards. Assess landscaping condition. Interior Room-by-Room For each room, check walls and ceilings for damage, holes, or stains requiring repair. Test all outlets and switches. Verify light fixtures function. Inspect flooring condition. Check windows and screens for proper operation and damage. Examine doors for proper function. Check closets including shelving and rods. Kitchen Specific Test all appliances thoroughly. Check cabinet doors and drawers for proper function. Inspect countertops for damage. Test faucet and check under sink for leaks. Run garbage disposal. Verify range hood and light function. Bathroom Specific Test toilet operation and stability. Check for leaks around base. Test faucet and check under sink. Verify tub and shower drain properly. Inspect caulking condition around tub and shower. Check exhaust fan operation. Systems Check Test HVAC operation in both heating and cooling modes. Change air filter. Test all smoke detectors and carbon monoxide detectors. Verify hot water heater operation. Check electrical panel for any concerns. Repair Phase Address repairs before deep cleaning to avoid dirtying clean surfaces. Priority Order Schedule work efficiently: safety issues first (smoke detectors, hazards), then structural and systems repairs, then cosmetic repairs, and finally painting. Work from top to bottom and from messiest tasks to cleanest. Common Repairs Typical turnover repairs include patching nail holes and wall damage, replacing broken outlet covers and switch plates, repairing or replacing damaged window treatments, addressing minor plumbing issues (running toilets, dripping faucets), replacing worn weatherstripping, and touching up or replacing damaged trim. Painting Painting decisions significantly impact both make-ready cost and time. Fresh paint makes properties show dramatically better, but painting adds days to turnover and hundreds to thousands in cost. When to Paint Full repainting is warranted when walls show significant wear, damage, or staining; when colors are outdated or overly personalized; after long tenancies (typically 3+ years); or when touch-ups would be visibly inconsistent. Touch-ups suffice when walls are in good condition with minimal marks, when damage is limited to small areas, and when existing paint is relatively fresh. Color Choices Neutral colors appeal to the widest tenant pool and show the least wear. Light grays, greiges, and warm whites have largely replaced basic white as the standard neutral palette. Consistent colors throughout simplify future touch-ups. Flooring Flooring condition significantly affects property appeal. Make decisions based on actual condition, not age alone. Carpet Professional cleaning can extend carpet life when carpet is in reasonable condition with surface-level soiling. Replacement is needed when carpet shows permanent staining, damage, wear patterns, or odors that cleaning won't remove. Average carpet life in rental properties runs 5-7 years depending on quality and tenant care. Hard Flooring Clean and assess hard flooring surfaces. Minor scratches in hardwood may be acceptable; deep scratches or widespread wear may warrant refinishing. LVP and laminate are typically cleaned or replaced rather than repaired. Deep Cleaning Professional cleaning after repairs and painting ensures the property shows at its best. Cleaning Scope Deep cleaning should include all surfaces wiped and dusted, floors cleaned appropriately by type, kitchen appliances cleaned inside and out, bathroom fixtures cleaned and sanitized, windows cleaned inside, all light fixtures cleaned, HVAC vents cleaned, and garage swept. Final Preparation Photography Take marketing photos after cleaning, with good lighting and the property looking its best. Quality photos significantly impact showing volume and how quickly you find tenants. Key and Access Prepare keys for the new tenant. Reprogram or replace entry codes if applicable. Replace batteries in any smart locks. Verify all access methods work properly. Final Walk-Through Before showing or move-in, do a final walk-through to verify all work was completed satisfactorily, cleaning meets standards, all lights work, and the property is ready to impress prospective tenants. Frequently Asked Questions How quickly should I complete make-ready? Target one week for standard turnovers. Properties needing minimal work can be turned in days; those requiring significant repairs or painting may take two weeks. Faster is better, but not at the expense of quality that will create problems with the next tenant. Should I do make-ready work myself or hire it out? Consider your skills, time value, and the speed-cost tradeoff. Professional crews working simultaneously (cleaners, painters, repair techs) can complete work faster than one person working sequentially. Your time may be more valuable elsewhere. How much should make-ready cost? Basic turnovers (cleaning, minor touch-ups) typically run $1,500-2,000. Turnovers involving painting and carpet cleaning or replacement typically run $2,500-4,000. Properties with significant repair needs or deferred maintenance can exceed these ranges substantially. Efficient make-ready processes minimize vacancy and ensure new tenants start their tenancy in properties that feel well-maintained. At I Heart Real Estate Property Management, we've systematized our turnover process to get properties rent-ready quickly without cutting corners. Contact us to learn how our approach to property preparation can reduce your vacancy costs.
By Brian Rightler • June 23, 2026
Every rental property owner faces the same fundamental question: should I manage this property myself, or should I hire a professional property manager? The answer depends on your specific situation—your time availability, expertise, property location, and investment goals all factor into the decision. This guide provides an honest comparison of self-management versus professional management, helping you evaluate which approach makes sense for your circumstances. As both a property investor who started by hiring a property manager to manage my properties to then managing my own properties and now a property management company owner, I've experienced both sides of this equation. The True Cost of Professional Management Professional property management fees are the most obvious cost, but understanding the complete fee structure is essential for accurate comparison. Typical Fee Structures Most Columbus property management companies charge 8-12% of monthly rent collected for ongoing management. On a property renting for $1,500 monthly, that's $120-180 per month. Additionally, most charge a leasing fee—typically 50-100% of one month's rent—when placing a new tenant. Some companies charge additional fees for lease renewals, inspection visits, maintenance coordination, or eviction management. Others bundle these into their management percentage. When comparing companies, look at total expected costs, not just the headline percentage. What You Get for the Fee Quality property management provides tenant placement (marketing, showing, screening, lease execution), rent collection and accounting, maintenance coordination, property inspections, lease enforcement, eviction handling if necessary, and owner reporting and communication. The value of these services depends significantly on your alternative—what would you do instead, and what would it cost you? The True Cost of Self-Management Self-management appears free, but savvy investors know to account for the real costs involved. Time Investment Managing a rental property requires significant time: marketing vacant units, responding to inquiries, conducting showings, processing applications, executing leases, collecting rent, responding to maintenance requests, coordinating repairs, handling tenant communication, staying current on legal requirements, and keeping financial records. For a single property with a stable tenant, time investment might average 5-10 hours monthly during normal operations—but spikes dramatically during turnovers or when problems arise. What is that time worth to you? A professional earning $100 hourly who spends 10 hours monthly on property management is effectively paying $1,000 for the privilege of self-managing. Knowledge Requirements Effective self-management requires understanding fair housing law, Ohio landlord-tenant law, proper screening procedures, lease drafting, maintenance assessment, contractor management, and accounting practices. Knowledge gaps create risk—improper screening leads to problem tenants, legal missteps result in liability, and maintenance mistakes become expensive repairs. Emotional Labor The stress of dealing with tenant issues, midnight emergency calls, and conflict resolution carries a cost that doesn't appear on any spreadsheet. Some investors handle this easily; others find it drains energy better spent elsewhere. When Self-Management Makes Sense Self-management can be the right choice under certain circumstances. You Live Near Your Property Proximity allows quick response to issues, easy showing scheduling, and simple contractor oversight. Managing from across town works; managing from across the country rarely does. You Have Available Time Retirees, those with flexible schedules, or investors who consider property management part of their job may have time available without opportunity cost. If your alternative use of time isn't valuable, the time investment cost of self-management decreases. You're Starting with One or Two Properties Learning property management with a small portfolio builds valuable skills and helps you evaluate managers if you later decide to delegate. Many successful investors started hands-on before scaling to professional management. You Have Relevant Expertise Backgrounds in real estate, construction, law, or customer service provide advantages for self-managers. You're not starting from zero and can leverage existing knowledge. When Professional Management Makes Sense Professional management typically provides stronger value under these circumstances. You Live Far From Your Property Distance fundamentally changes the self-management calculation. You cannot show properties, meet contractors, or respond to emergencies personally. The value of local presence increases dramatically. See our guide: Out-of-State Property Investing in Columbus for more on remote ownership. Your Time Is Highly Valuable If your professional time generates significant income, spending it on property management represents an expensive choice. An attorney, physician, or business owner who can generate hundreds of dollars hourly shouldn't spend that time handling maintenance calls. You're Scaling Your Portfolio Managing one property is manageable. Managing ten is a job. At some point, scaling requires either treating property management as your profession or delegating to professionals. Most investors find that point somewhere between three and ten properties. You Value Your Time and Peace of Mind Some investors simply prefer not to deal with tenant issues, midnight calls, and maintenance headaches regardless of the financial calculation. Paying for management purchases time and freedom from hassle—a legitimate value proposition. Running the Numbers for Your Situation Create an honest comparison for your specific situation. Calculate management costs based on your rent level and expected turnover. Estimate your time investment and assign honest value to that time. Consider the learning curve if you're new to landlording. Factor in risk—what might mistakes cost you in eviction expenses, legal liability, or property damage? For many investors, the calculation is closer than the headline management fee suggests. A $150 monthly management fee looks expensive until you account for the 10 hours monthly you'd otherwise spend and the value of professional expertise in avoiding costly mistakes. Hybrid Approaches The choice isn't always all-or-nothing. Some investors self-manage ongoing operations but use leasing services for tenant placement—the most time-intensive and expertise-dependent task. Others manage their own local properties while using professional management for out-of-area investments. Some investors start self-managing to learn, then transition to professional management as they scale or as their time becomes more valuable. Others use professional management initially, then take over once they've learned the local market and processes. Evaluating Property Managers If you decide professional management makes sense, choose carefully. Not all managers are equal, and the quality of management dramatically impacts your investment experience. Look for managers who invest themselves—they understand the owner perspective. Ask about their screening process, maintenance procedures, communication practices, and fee structure. Request references from current clients with similar properties. Understand what their fees include and exclude. The cheapest manager is rarely the best value. A manager charging slightly more who keeps vacancy lower, screens tenants better, and maintains your property more effectively saves far more than the fee difference. Frequently Asked Questions What percentage do property managers charge in Columbus? Most Columbus property managers charge 8-12% of monthly rent for ongoing management plus a leasing fee of 50-100% of one month's rent for tenant placement. Some charge additional fees for specific services. Can I switch from self-management to professional management? Absolutely. Many investors start self-managing, then transition to professional management as circumstances change. A good property manager can take over an existing tenancy or manage the next turnover. Will I make more money self-managing? You'll save the management fee, but whether you come out ahead depends on the value of your time, your expertise level, and your execution. Poor self-management—higher vacancy, worse tenant selection, maintenance mistakes—can easily cost more than professional fees. How do I find a good property manager? Ask for referrals from other investors, interview multiple candidates, check references, and evaluate their communication during the selection process. Look for managers who own investment properties themselves, demonstrating alignment with owner interests. Whether you decide to self-manage or hire a professional, the key is making an informed decision based on your specific circumstances. At I Heart Real Estate Property Management, we've built our business around investor-focused management—we're investors ourselves and manage properties the way we manage our own. If professional management is the right choice for you, contact us to discuss how we can help maximize your investment returns.
By Brian Rightler • June 23, 2026
Columbus has emerged as a compelling market for out-of-state real estate investors seeking Midwest stability, population growth, and cash flow opportunities often unavailable in expensive coastal metros. But investing from a distance creates unique challenges that require careful planning and reliable local partners. This guide covers what out-of-state investors need to know about the Columbus market, from initial due diligence through ongoing management of your investment from afar. Why Out-of-State Investors Choose Columbus Investors from California, the Northeast, and other high-cost markets increasingly look to Columbus and similar Midwest cities for opportunities their home markets no longer provide. The fundamental appeal is straightforward: purchase prices that allow positive cash flow at market rents. In many coastal markets, rental yields have compressed to the point where investors must count on appreciation to generate returns—rent simply cannot cover mortgage, taxes, insurance, and management at today's prices. Columbus offers a different calculation, with purchase prices relative to rents that can still produce cash flow from day one. Beyond the numbers, Columbus offers economic fundamentals that support long-term investment. The diversified economy—education, insurance, finance, technology, healthcare—provides resilience against sector-specific downturns. Population growth exceeds most Midwest peers. The presence of Ohio State University provides stable demand for certain rental segments. Essential Due Diligence for Remote Investors Investing from a distance requires even more thorough due diligence than local investing, since you cannot simply drive by a property or neighborhood to verify what you're told. Market Research Understand Columbus submarkets before targeting properties. As covered in our Columbus Neighborhood Guide for Property Investors, different areas serve different tenant bases and offer different risk-return profiles. What works in Clintonville differs from what works in Franklinton or Westerville. Verify rent estimates through multiple sources—listing sites, property managers, local investor groups. Sellers and wholesalers often present optimistic rent projections. Ground-truth these numbers before committing. Property Inspection Never purchase a property you haven't had professionally inspected, regardless of how good the deal appears. Use local inspectors familiar with Columbus housing stock—common issues include foundation concerns in certain neighborhoods, outdated electrical in older homes, and HVAC systems nearing end of life. Beyond the standard inspection, consider additional assessments based on property type: sewer scoping for older homes, roof inspection for properties showing wear, or specialized foundation evaluation if concerns arise. Financial Analysis Build conservative projections that account for real costs. Local property taxes in Ohio can be higher than some out-of-state investors expect. Insurance rates vary by location and property type. Management costs—whether professional or the value of your time—must be included. Plan for vacancy, maintenance, and capital expenditures. Properties that look profitable when assuming 100% occupancy and minimal repairs often disappoint when reality intervenes. Conservative investors budget 10-12% for vacancy, 10% for maintenance, and set aside reserves for capital expenses like roof or HVAC replacement. Building Your Local Team Successful remote investing requires reliable local partners who serve as your eyes, ears, and hands on the ground. Property Management For most out-of-state investors, professional property management is not optional—it's essential. Self-managing from thousands of miles away typically results in slower response times, difficulty handling emergencies, and challenges with tenant relations that a local presence could prevent. When evaluating property managers, look for investors themselves—managers who own rental properties understand the owner's perspective in ways pure service providers may not. Ask about their tenant screening process, maintenance handling, communication practices, and fee structure. Request references from other out-of-state owners in their portfolio. Real Estate Agent Find an agent experienced with investors, not just homebuyers. Investor-focused agents understand cash flow analysis, recognize value-add opportunities, and can help you avoid properties that look good on paper but carry hidden challenges. Contractors and Inspectors Even with professional management, having contractor relationships for larger projects and trusted inspectors for due diligence proves valuable. Your property manager can typically provide these connections, or other local investors can offer referrals. Managing From a Distance With the right systems and partners, remote management can be nearly as effective as local presence. Technology and Communication Modern property management technology keeps remote owners informed in real time. Expect your property manager to provide an owner portal with financial reporting, maintenance tracking, and communication logs. Video inspections allow you to see property condition without traveling. Establish clear communication expectations upfront. What warrants immediate contact versus routine reporting? How are emergency decisions handled when you're unavailable? Clear protocols prevent surprises and ensure appropriate responsiveness. Regular Reporting At minimum, expect monthly financial statements showing income, expenses, and net proceeds. Many managers provide quarterly property condition summaries and annual planning discussions for maintenance and capital needs. Review reports regularly rather than filing them away. Trends in maintenance expenses, changes in tenant payment patterns, or shifts in vacancy duration provide early warning of issues that warrant attention. Periodic Visits Even with excellent local management, periodic property visits have value. Seeing your investment in person, meeting your management team, and driving the neighborhood provides context that reports cannot fully convey. Annual visits, when practical, help you stay connected to your investment. Ohio-Specific Considerations Out-of-state investors should understand Ohio-specific factors that affect their investments. Property Taxes Ohio property taxes are assessed at the county level and can be significant. Rates vary by location within the Columbus metro. Property values are reassessed periodically, potentially increasing tax obligations. Factor current tax levels and potential increases into your financial projections. Landlord-Tenant Law Ohio landlord-tenant law governs security deposits, eviction procedures, and landlord obligations regardless of where you live. Your property manager handles day-to-day compliance, but understanding the basics helps you evaluate their practices. See our guide: Ohio Landlord-Tenant Laws for essential information. Business Registration Depending on how you structure your investment, you may need to register as a foreign entity doing business in Ohio. Consult with an accountant or attorney familiar with real estate investment structures to ensure compliance while optimizing your tax situation. Common Pitfalls for Remote Investors Chasing the Lowest Price Properties priced dramatically below market often carry reasons for that discount—condition issues, location challenges, or problem tenants. Out-of-state investors are particularly vulnerable to deals that look good from a distance but reveal problems upon closer inspection. If a deal seems too good to be true, investigate thoroughly before committing. Underestimating Management Importance The quality of your property manager largely determines your investment experience. A few percentage points difference in management fees matters far less than the difference between excellent and mediocre management. Vet managers thoroughly and consider their quality more important than their price. Insufficient Reserves Remote investors sometimes fail to maintain adequate reserves for unexpected expenses. Major repairs, extended vacancies, or problem tenant situations can create cash demands. Maintain reserves sufficient to handle multiple months of expenses and significant repair needs. Frequently Asked Questions Do I need to visit Columbus before investing? While remote due diligence is possible with the right team, an initial visit to understand the market, meet your team, and see neighborhoods firsthand provides valuable context. If visiting isn't feasible, extra care in building your local team becomes even more critical. What returns can I expect from Columbus investment properties? Returns vary significantly by property type, location, and investment strategy. Generally, Columbus offers cash-on-cash returns in the 6-10% range for stabilized properties, with higher potential for value-add opportunities. Appreciation has historically been steady if unspectacular compared to high-growth markets. Should I invest in single-family or multi-family properties? Both can work for out-of-state investors. Single-family properties often attract longer-term tenants and may be easier to manage, while multi-family can provide better cash flow per unit and diversification. Your investment goals and management approach should guide this decision. How do I find good deals from out of state? Work with investor-focused agents who understand your criteria. Network with local investor groups, which often welcome out-of-state members. Consider established relationships with wholesalers once you've developed enough market knowledge to evaluate their offerings. Avoid deals marketed primarily to out-of-state investors, which often carry unfavorable terms. At I Heart Real Estate Property Management, we work with investors from across the country who have chosen Columbus for their real estate portfolios. As investors ourselves, we understand both the opportunities and challenges of remote property ownership. Our transparent communication, detailed reporting, and investor-focused management help out-of-state owners achieve their investment goals. Contact us to discuss how we can support your Columbus investment strategy.
By Brian Rightler • May 3, 2026
No landlord wants to evict a tenant. But when rent goes unpaid or lease terms are violated, understanding the Ohio eviction process becomes essential for protecting your investment. This guide walks you through every step of the legal eviction process in Ohio, from initial notice through final enforcement. The eviction process in Ohio typically takes 6-12 weeks when handled correctly—but attempting shortcuts or failing to follow proper procedures can add months to your timeline and potentially result in a dismissed case. Whether you manage properties yourself or work with a property management company, understanding these requirements protects you from costly mistakes. Please note that this is not written by an attorney and you should consult your attorney if you need to evict a tenant. This is merely a description of the process we go through and some of our experiences. Understanding Ohio Eviction Law Basics Ohio eviction law is governed primarily by Chapter 1923 of the Ohio Revised Code, which outlines the Forcible Entry and Detainer process. This legal framework protects both landlords' property rights and tenants' due process rights, establishing specific procedures that must be followed for an eviction to be legally valid. Landlords cannot simply change locks, remove doors, shut off utilities, or physically remove a tenant's belongings these self help eviction tactics are illegal in Ohio and can result in the landlord being sued for damages. The only legal way to remove a tenant who will not leave voluntarily is through the court-supervised eviction process. Understanding this framework is especially important for Columbus landlords, where the Franklin County Municipal Court handles thousands of eviction cases annually. Judges in this jurisdiction have seen every shortcut and improper procedure imaginable, and cases with procedural defects are routinely dismissed. Step 1: Grounds for Eviction in Ohio Before beginning the eviction process, you must have legal grounds for eviction. Ohio law recognizes several valid reasons for eviction, with non-payment of rent being the most common. Non-payment of rent is the most straightforward eviction ground. If a tenant fails to pay rent when due, the landlord can begin eviction proceedings immediately after providing proper notice. No grace period is legally required unless your lease specifically provides one. Lease violations provide grounds for eviction when tenants breach material terms of the rental agreement. This might include unauthorized pets, unauthorized occupants, excessive noise, illegal activity, or damage to the property. Documentation of the violation is essential for court proceedings. Holdover tenancy occurs when a tenant remains in the property after their lease expires without signing a new agreement or establishing a month-to-month tenancy. This also applies when a month-to-month tenant remains after proper termination notice. Illegal activity on the premises—particularly drug-related activity—can provide grounds for expedited eviction proceedings under Ohio law. Step 2: Serving the Proper Notice Before filing an eviction lawsuit, Ohio law requires landlords to serve tenants with written notice. The type and length of notice depends on the reason for eviction. For non-payment of rent, Ohio law requires a three-day notice to pay or vacate. This notice must clearly state the amount owed and give the tenant three days to pay in full or move out. If the tenant does neither, you can proceed with filing an eviction case. For lease violations, a 30-day notice is typically required, giving the tenant opportunity to cure the violation. However, for repeated violations or certain serious breaches, shorter notice periods may apply. For month-to-month tenancy termination, a 30-day notice is required, with the termination date corresponding to the rent due date. For instance, If your rent is due on the 1st and you give notice on the 3rd, the notice period will be for the rest of that month and the full 30 days of the next month. Notice must be served properly—typically by personal delivery, certified mail, or posting on the door if the tenant cannot be found. Improper service is one of the most common reasons eviction cases are dismissed, so document your service method carefully. Step 3: Filing the Eviction Lawsuit If the tenant does not comply with your notice, the next step is filing an eviction complaint with the appropriate court. For Columbus properties, this is typically the Franklin County Municipal Court. The complaint must include the names of all adult tenants listed on the lease, the property address, the grounds for eviction, a copy of the lease agreement, proof of proper notice service, and a statement of any rent or damages owed. Filing fees vary by court but typically range from $100-300. You can also request a money judgment for unpaid rent and other damages as second clause in the case that would be heard at a later date, mainly because final damages would not be known until the tenant is actually gone from the property. Many property management companies do not do this part but may for a fee. After filing, the court will issue a summons to the tenant, notifying them of the hearing date. In Franklin County, eviction hearings are typically scheduled 14-21 days after filing. Step 4: The Eviction Hearing At the eviction hearing, both landlord and tenant have the opportunity to present their case before a judge or magistrate. As the landlord, you have the burden of proving your case by a preponderance of the evidence. Bring all documentation to the hearing: the lease agreement, proof of notice service, records of non-payment or lease violations, photographs documenting any damage, and any communication with the tenant regarding the issues. If the tenant fails to appear, the court will typically enter a default judgment in your favor. If the tenant appears and contests the eviction, be prepared to present your evidence and respond to any defenses raised. Common tenant defenses include improper notice, landlord failure to maintain habitability, retaliation for exercising tenant rights, or discrimination. Having proper documentation defeats most of these defenses. If the judge rules in your favor, they will issue a judgment for possession and may also include a money judgment for unpaid rent and court costs. Step 5: The Writ of Restitution and Set-Out After obtaining a judgment, the tenant typically has a brief period to vacate voluntarily—usually 5-10 days depending on the court. If the tenant still does not leave, you must obtain a Writ of Restitution from the court. The Writ of Restitution authorizes the sheriff or bailiff to physically remove the tenant and their belongings from the property. This is called a set-out. You cannot perform a set-out yourself—only law enforcement can legally remove a tenant after eviction. Once the writ is issued, the sheriff's office will schedule the set-out, typically within 1-2 weeks. You will need to be present at the set-out and may need to arrange for the tenant's belongings to be moved to the curb or stored temporarily. We handle all these on your behalf. Ohio Eviction Timeline Summary Understanding the typical timeline helps you plan appropriately. Days 1-3: Serve notice period (3-day notice for non-payment). Days 4-7: File eviction complaint if tenant does not comply. Days 7-21: Wait for court hearing date. Day of Hearing: Receive judgment. Days 1-10 post-judgment: Tenant voluntary move-out period. Days 11-21 post-judgment: Writ of Restitution and sheriff set-out. Total timeline: 4-6 weeks for a straightforward case with no delays. Delays can occur if the tenant requests a continuance, raises valid defenses, files bankruptcy, or if court dockets are backed up. Working with an experienced property manager or attorney can help minimize these delays. Common Eviction Mistakes to Avoid Self-help evictions are illegal in Ohio. Never change locks, remove doors, shut off utilities, or remove tenant belongings without going through the court process. These actions can result in you being sued for significant damages. Improper notice service is the most common reason eviction cases get dismissed. Always document your service method with photos, certified mail receipts, or witness statements. Accepting partial rent after serving notice can reset the eviction process in some cases. If a tenant offers partial payment after you have served a 3-day notice, consult with an attorney before accepting. Missing court dates or failing to bring proper documentation can result in your case being dismissed. Treat the eviction hearing seriously and come prepared. Frequently Asked Questions How long does an eviction stay on a tenant's record in Ohio? Eviction records in Ohio are public court records and can remain on a tenant's record indefinitely. Most landlords and tenant screening services can see eviction filings for at least 7 years. Can I evict a tenant in Ohio without a lease? Yes, you can evict a tenant without a written lease. Tenants without written leases are typically considered month-to-month tenants and can be evicted with proper 30-day notice. Non-payment of rent still requires a 3-day notice. What if my tenant files bankruptcy during eviction? A bankruptcy filing creates an automatic stay that temporarily halts eviction proceedings. However, you can file a motion for relief from stay in bankruptcy court, and in most cases involving non-payment of rent, the stay will be lifted to allow the eviction to proceed. Can I evict a tenant for having a pet without permission? If your lease prohibits pets and the tenant has an unauthorized pet, this constitutes a lease violation. You would serve a notice to cure (typically 30 days) requiring the tenant to remove the pet. If they do not comply, you can proceed with eviction for lease violation. Do I need a lawyer for an eviction in Ohio? You are not legally required to have a lawyer for eviction proceedings in Ohio. Many landlords successfully handle straightforward evictions themselves. However, if the tenant raises complex defenses or the case involves significant unpaid rent, consulting an attorney may be worthwhile. What happens to tenant belongings after eviction? During a sheriff set-out, tenant belongings are typically moved to the curb. Ohio law does not require landlords to store abandoned property, though you may choose to do so briefly. Document any belongings left behind with photos in case of later disputes. When You Need Professional Help? Dealing with evictions is one of the most stressful aspects of property ownership. At I Heart Real Estate Property Management, we handle the entire eviction process for our clients—from initial notice through final set-out—ensuring proper procedures are followed and timelines are minimized.  If you are facing a difficult tenant situation or want to ensure you never have to handle an eviction alone, contact I Heart Real Estate Property Management for a free consultation. Our experience as landlords ourselves means we understand exactly what you are going through.
By Brian Rightler • April 30, 2026
Understanding Ohio landlord-tenant law is not optional for property owners—it is essential protection against costly legal mistakes. Ohio's landlord-tenant regulations, found primarily in Chapter 5321 of the Ohio Revised Code, establish the rights and responsibilities of both landlords and tenants, and violations can result in significant financial penalties. This comprehensive guide covers the key areas of Ohio landlord-tenant law that every property owner needs to understand: security deposit rules, habitability requirements, lease requirements, entry rights, and eviction procedures. Security Deposit Rules in Ohio Ohio law places specific requirements on how landlords must handle security deposits. Unlike some states, Ohio does not cap the amount you can collect as a security deposit. However, most Columbus landlords collect one to two months' rent. The critical requirement is the return timeline: landlords must return the security deposit within 30 days of lease termination and tenant move-out. Along with any balance owed, you must provide an itemized statement of any deductions. Failure to comply can result in owing the tenant double the amount wrongfully withheld, plus reasonable attorney fees. Deductions must be for legitimate damages beyond normal wear and tear. Document the property condition thoroughly at move-in and move-out with photos and written descriptions. This documentation is your protection if the tenant disputes your deductions. One thing to note, if you hold more than one month’s rent in security deposit and the tenant is there for more than six months, you have to pay 5% interest to the tenant on that amount that is greater than one month. Landlord Obligations: Habitability Standards Ohio landlords have a legal duty to maintain rental properties in a fit and habitable condition. This means keeping the property in compliance with all applicable building, housing, and health codes, maintaining all electrical, plumbing, heating, and sanitary systems in good working order, and making repairs within a reasonable time when notified of issues. If a landlord fails to maintain habitability, tenants may have the right to withhold rent, make repairs themselves and deduct the cost, or terminate their lease. Understanding these tenant remedies helps you avoid situations that could disrupt your rental income. Tenant Obligations Under Ohio Law Tenants also have legal obligations under Ohio law. These include keeping the premises safe and sanitary, disposing of garbage properly, not disturbing neighbors, complying with all housing codes, and not intentionally or negligently damaging the property. When tenants fail to meet these obligations, landlords have remedies available—including the right to terminate the tenancy for material violations after providing proper notice. Lease Agreement Requirements While oral rental agreements are legal in Ohio for tenancies of one year or less, written leases provide essential protection for both parties. A well-drafted lease should clearly address rent amount and due date, security deposit amount and terms, lease duration, pet policies, maintenance responsibilities, rules regarding alterations, and termination procedures. Certain lease provisions are prohibited under Ohio law. Landlords cannot require tenants to waive their legal rights, agree to limit landlord liability for injuries, or agree to pay landlord attorney fees regardless of case outcome. Right of Entry Ohio landlords have the right to enter rental properties for legitimate purposes, but must respect tenant privacy. Ohio law requires reasonable notice before entry except in emergencies. While the statute does not specify a particular timeframe, 24-48 hours is generally considered reasonable. Legitimate reasons for entry include making repairs, inspecting the property, showing the property to prospective tenants or buyers, and addressing emergencies. Landlords cannot enter simply to check up on tenants or for harassment. Fair Housing Compliance Both federal fair housing law and Ohio civil rights law prohibit discrimination in housing based on race, color, religion, national origin, sex, familial status, disability, and military status. This affects advertising, tenant screening, lease terms, and property rules. Violations can result in significant penalties, including compensatory and punitive damages, attorney fees, and injunctive relief. All screening criteria must be applied consistently to all applicants, and any policies that have a disparate impact on protected groups may be challenged. Frequently Asked Questions Is there a grace period for rent in Ohio? Ohio law does not require a grace period for rent payment. Unless your lease specifically provides a grace period, rent is late if not paid on the due date. However, many leases include a 3-5 day grace period as a courtesy to tenants. Can a landlord raise rent in Ohio? Landlords can raise rent in Ohio, but timing depends on the lease type. For fixed-term leases, rent cannot be raised until the lease expires unless the lease permits it. For month-to-month tenancies, landlords must provide 30 days notice before a rent increase takes effect. What are a landlord's repair responsibilities? Ohio landlords must maintain all systems essential to habitability in good working order. This includes heating, plumbing, electrical systems, and the structural integrity of the property. Repairs should be made within a reasonable time after being notified of issues. Can a tenant break a lease early in Ohio? Tenants can legally break a lease early in limited circumstances: military deployment, domestic violence, landlord harassment or failure to maintain habitability, or early lease termination clauses. Otherwise, tenants may be liable for rent through the lease term, though landlords have a duty to mitigate by attempting to re-rent. What notice is required to end a month-to-month tenancy? Either landlord or tenant can end a month-to-month tenancy with 30 days written notice. The termination date should correspond to the rent due date. Notice should be delivered via certified mail or personal delivery with documentation. Are landlords required to accept Section 8 in Ohio? Ohio state law does not require landlords to accept Section 8 housing vouchers. However, some local jurisdictions have their own source-of-income protections. In Columbus, landlords are currently not allowed to deny based solely on the source of money including Section 8. Navigating Ohio landlord-tenant law can be complex. I Heart Real Estate Property Management stays current on all legal requirements and handles compliance for our clients. Contact us to learn how we can protect your investment while keeping you compliant with Ohio law.
By Brian Rightler • April 30, 2026
Every day your rental property sits vacant costs you money—not just in lost rent, but in utilities you're paying, lawn care you're maintaining, and the compounding effect of delayed income on your investment returns. For Columbus landlords, understanding how to minimize vacancy while maintaining quality tenants is essential for maximizing profitability. This guide covers proven strategies for reducing vacancy rates, from pricing and marketing tactics to tenant retention approaches that keep your best tenants renewing year after year. Understanding the True Cost of Vacancy Before diving into strategies, let's quantify what vacancy actually costs. Lost rent is obvious—if your property rents for $1,500 monthly, each vacant month costs $1,500 in direct income loss. But the full picture includes more: utilities you pay during vacancy, lawn care and snow removal you handle, ongoing mortgage payments regardless of rental income, and the marketing costs of finding new tenants. Beyond direct vacancy costs, tenant turnover itself is expensive. Cleaning, painting, and repairs between tenants typically run $500-2,000 depending on condition. Marketing costs, showing time, and screening expenses add up. The average turnover costs Columbus landlords $3,500-5,000 when accounting for vacancy time plus turnover expenses. This math makes tenant retention your most powerful vacancy reduction strategy. Keeping a good tenant for an additional year saves thousands compared to finding a replacement. Pricing Your Property Correctly The most common cause of extended vacancy is overpricing. Landlords often set rent based on what they need rather than what the market will bear, leading to properties that sit empty while properly-priced competitors fill quickly. Research Comparable Properties Before setting your rent, research what similar properties in your area are actually renting for—not asking prices, but confirmed rentals. Look for properties with similar square footage, bedroom and bathroom counts, amenities, and condition. Adjust for differences in location, updates, and features. Online rental platforms show current listings, but properties that have been listed for weeks are likely overpriced. Focus on recently rented properties when possible, or on fresh listings that are moving quickly. Consider the Seasonal Market Columbus rental demand follows seasonal patterns. The strongest demand typically occurs in late spring through summer when families want to move before school starts and when weather makes moving easier. Winter months see reduced demand, often requiring more competitive pricing or incentives to attract tenants. If possible, time lease expirations for spring or early summer when you'll have the largest tenant pool if turnover occurs. A lease ending in December puts you in the weakest market for finding replacements. Price for Speed When vacancy is costing you $50+ daily, pricing aggressively to fill quickly often makes more sense than holding out for higher rent. A property that rents for $1,450 in two weeks beats one that rents for $1,500 after six weeks—you've lost $2,000 in vacancy trying to capture $50 more monthly. Marketing That Fills Vacancies Fast Once priced correctly, effective marketing puts your property in front of qualified tenants quickly. Professional Photography Quality photos dramatically impact how quickly properties rent. Shoot during daylight with all lights on. Declutter and clean before photographing. Capture each room's best features. Include exterior shots showing curb appeal. Properties with professional-quality photos get significantly more inquiries than those with dark, blurry, or poorly-composed images. Compelling Listings Your listing description should highlight what makes your property desirable. Lead with the strongest features. Mention recent updates or included amenities. Be specific about location benefits—proximity to highways, shopping, schools, or employers. Include practical details: parking, laundry, pet policy, and move-in costs. Multi-Platform Distribution List your property everywhere potential tenants search: Zillow, Apartments.com, Craigslist, Facebook Marketplace, and local platforms. Each platform reaches different demographics. Syndication tools can post to multiple sites simultaneously, maximizing exposure with minimal additional effort. Showing Properties Effectively Every inquiry that doesn't convert to an application represents marketing effort wasted. Maximize your conversion rate with responsive, convenient showings. Respond Immediately Rental prospects often reach out to multiple properties simultaneously. The landlord who responds first has a significant advantage. Aim to respond to inquiries within an hour during business hours. Automated responses acknowledging receipt and providing next steps help when immediate personal response isn't possible. Flexible Scheduling Working prospects need evening and weekend showing availability. The easier you make it to see your property, the more applicants you'll generate. Consider lockbox access for pre-qualified prospects if in-person showings create scheduling challenges. Property Presentation Ensure the property shows well: clean, well-lit, climate-controlled. If currently occupied, work with existing tenants to keep the property showable. A few hundred dollars in cleaning or minor touch-ups before marketing often pays for itself through faster leasing. Tenant Retention Strategies The most effective vacancy reduction strategy is keeping good tenants from leaving in the first place. Responsive Maintenance Tenants who feel their maintenance requests are ignored or delayed become tenants who move. Respond to maintenance requests promptly—even if you can't fix the issue immediately, acknowledge receipt and provide a timeline. Address concerns thoroughly rather than applying temporary fixes that lead to repeat issues. Reasonable Rent Increases While rent increases are necessary over time, aggressive increases drive good tenants away. Consider the cost of turnover when setting renewal rates. A tenant paying $50 below market who stays for years costs you less than constantly turning over tenants to chase top-dollar rent. Proactive Renewal Conversations Don't wait until lease expiration approaches to discuss renewal. Touch base with tenants 90 days before expiration to understand their plans. This gives you time to address concerns that might lead to departure and provides lead time for marketing if they're definitely leaving. Build Relationships Tenants who feel like valued customers rather than revenue sources are more likely to stay and more likely to care for your property. Simple gestures—prompt responses, reasonable requests, occasional acknowledgment of their tenancy—build goodwill that translates to retention. Reducing Time Between Tenants When turnover does occur, minimize the gap between tenants through efficient processes. Pre-Marketing Begin marketing before the current tenant moves out. With proper notice and cooperation from current tenants, you may be able to show the property while occupied and have new tenants ready to move in immediately after turnover is complete. Efficient Turnover Have your make-ready process systematized. Know which contractors you'll use for cleaning, painting, and repairs. Schedule them in advance when you know turnover is coming. A property that takes two weeks to turn ready costs twice as much in vacancy as one completed in one week. See our guide: Rental Property Make-Ready Checklist for detailed turnover procedures. Frequently Asked Questions What is a good vacancy rate for Columbus rental properties? A healthy vacancy rate for well-managed Columbus rentals is typically 7-11% annually, equivalent to roughly 4-6 weeks of vacancy per year on average. Rates significantly above this suggest pricing, marketing, or property condition issues. Should I offer concessions to fill vacancies faster? Concessions like first month free or reduced deposit can attract tenants quickly, but consider the long-term implications. Tenants attracted primarily by discounts may be more price-sensitive at renewal. Sometimes adjusting base rent is more effective than offering one-time concessions. How far in advance should I start marketing before a tenant leaves? Ideally, begin marketing 30-45 days before the unit becomes available. This allows time for showings, applications, and screening while the property is still occupied, minimizing the gap between tenants. Is it worth accepting pets to reduce vacancy? Pet-friendly properties access a larger tenant pool—many renters have pets and face limited options. With appropriate pet deposits or fees and clear pet policies, accepting pets often reduces vacancy time without significantly increasing risk. Minimizing vacancy requires expertise in pricing, marketing, tenant screening, and retention—all while managing the dozens of other demands on a landlord's time. At I Heart Real Estate Property Management, we've developed systems that consistently fill vacancies quickly with quality tenants. Contact us to learn how our approach can reduce your vacancy costs and improve your investment returns.
By Brian Rightler • April 30, 2026
Finding quality tenants starts with asking the right questions—but knowing which questions are legally permissible is equally important. Fair housing laws at both federal and state levels restrict certain inquiries that could be considered discriminatory, and violations can result in costly lawsuits and penalties. This guide covers the tenant screening questions you should ask, questions that are legally risky, and best practices for consistent, compliant screening that protects your investment while respecting applicants' rights. Essential Screening Questions for Ohio Landlords Employment and Income Verification Where are you currently employed? What is your current job title? How long have you been with your current employer? What is your gross monthly income? These questions help verify the applicant can afford the rent. Most landlords require income of 2.5-3 times the monthly rent. Always verify stated income with pay stubs, tax returns, or employer verification. Self-employed applicants should provide tax returns or bank statements demonstrating consistent income. Rental History Questions What is your current address? How long have you lived there? What is your current landlord's name and contact information? Why are you moving? Have you ever been evicted? Have you ever broken a lease? These questions reveal the applicant's track record as a tenant. Always contact previous landlords directly. Ask them: Would you rent to this person again? Did they pay rent on time? Did they keep the property clean? Did they provide proper notice before moving? Occupancy Questions How many people will be living in the unit? What are their names and ages? You can ask about the number of occupants to ensure compliance with occupancy standards. However, be careful not to use this to discriminate against families with children (familial status is a protected class). Pet Questions Do you have any pets? If yes, what type, breed, and weight? You can ask about pets and establish pet policies. However, you cannot charge pet deposits or fees for service animals or emotional support animals, as these are accommodations for disabilities under fair housing law. Questions You Should NEVER Ask Fair housing laws prohibit discrimination based on protected classes. Never ask questions that reveal information about these characteristics. Do not ask about race, color, or national origin: Where are you from originally? What country are you from? What is your native language? Do not ask about religion: What church do you attend? Do you observe any religious holidays? Do not ask about familial status: Are you married? Do you have children? Are you pregnant? Do you plan to have children? Do not ask about disability: Do you have any disabilities? Do you take any medications? Have you ever been hospitalized for mental illness? Do not ask about sex or gender identity: Are you male or female? (Beyond what is needed for identification) Best Practices for Legal Screening Use a standardized rental application for all applicants. This ensures you ask the same questions of everyone and creates documentation of your consistent process. Establish written screening criteria before you begin accepting applications. Document minimum income requirements, credit score thresholds, rental history requirements, and other objective criteria. Apply these criteria consistently to all applicants. Document everything. Keep copies of all applications, screening reports, and communication with applicants. If you reject an applicant, document the specific reasons based on your established criteria. Provide adverse action notices when required. If you reject an applicant or charge higher rent based on information in a credit report or background check, you must provide notice explaining the action and the applicant's rights. Frequently Asked Questions Can I ask about criminal history in Ohio? Yes, Ohio landlords can currently ask about criminal history. However, blanket policies rejecting all applicants with criminal records may violate fair housing law if they have a disparate impact on protected groups. Consider the nature of the offense, time elapsed, and relevance to tenancy. What credit score should I require? Many landlords use 600-650 as a minimum credit score threshold. However, look at the full picture: payment history may be more predictive than the score itself. Someone with a lower score due to medical debt may be a better tenant than someone with a higher score but recent evictions. Can I charge an application fee in Ohio? Yes, Ohio landlords can charge application fees to cover the cost of screening. The fee should be reasonable and actually used for screening purposes. Many landlords charge $25-100 per applicant. How do I verify income for self-employed applicants? Request tax returns for the past 2 years, bank statements showing consistent deposits, profit and loss statements, or CPA letters verifying income. Self-employed applicants may have irregular income patterns, so look at annual averages rather than monthly figures. Thorough tenant screening is one of the most valuable services a property manager provides. At I Heart Real Estate Property Management, we use comprehensive screening processes to find quality tenants while ensuring full compliance with fair housing laws. Contact us to learn more.