Terms of Service for IHREPM Website

Last Updated: August 5, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Core Rentals dba IHREPM ("Company," "we," "us," or "our"), governing your access to and use of our website [yourwebsite.com] (the "Site"), including any content, functionality, and services offered on or through the Site, such as property listings, tenant portals, payment processing, and communication tools.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not access or use the Site. We may update these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Site. If you are using the Site on behalf of an entity (e.g., a property owner or management firm), you represent that you have the authority to bind that entity to these Terms.

3. User Accounts

To access certain features (e.g., tenant portals or owner dashboards), you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts for violations of these Terms, including prohibited activities.

4. Services Provided

Our Site offers property management services, including but not limited to:

Property listings and searches.

Tenant screening and application processing.

Rent collection and payment processing.

Maintenance request submissions.

Communication tools, including email and SMS notifications for updates, reminders, and alerts.

All services are provided "as is" without warranties of any kind, express or implied.

5. User Responsibilities and Prohibited Activities

You agree to use the Site only for lawful purposes related to property management. Prohibited activities include:

Posting false, misleading, or harmful content.

Interfering with the Site's functionality or security.

Violating any laws, including fair housing regulations.

Harassing or impersonating others.

Uploading viruses or malicious code.

As a user (e.g., tenant or owner), you are responsible for the accuracy of any information you submit, such as payment details or maintenance requests.

6. Payments and Fees

Rent payments and other transactions processed through the Site may incur fees, which will be disclosed at the time of the transaction. We use third-party payment processors and are not liable for their actions. All payments are non-refundable unless otherwise stated.

7. Intellectual Property

The Site and its content (e.g., text, logos, images) are owned by us or our licensors and protected by copyright, trademark, and other laws. You may not copy, modify, or distribute any content without our written permission, except for personal, non-commercial use.

Any user-generated content you submit (e.g., property photos) grants us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services.

8. SMS and Messaging Communications (A2P Compliance)

We may send SMS messages as part of our services for Leasing Alerts, Owner Services alerts, including but not limited to appointment reminders, rent due notifications, maintenance updates, and property management alerts. Message frequency varies based on your interactions (e.g., weekly reminders or as-needed alerts). Message and data rates may apply depending on your mobile carrier plan.

By providing your mobile number and opting in (e.g., via checkbox on our Site or by texting a keyword to our number), you consent to receive these messages. You can opt out at any time by replying "STOP" to any message. After opting out, you will receive one final message confirming your opt-out. Reply "HELP" for help or contact our support at [support email/phone]. Mobile carriers are not liable for delayed or undelivered messages.

We do not sell or share your mobile information with third parties for their marketing purposes without your consent. For details on how we handle your data, see our Privacy Policy at [link to your Privacy Policy, e.g., yourwebsite.com/privacy-policy]. This messaging program complies with applicable laws and carrier guidelines.

9. Privacy

Your use of the Site is also governed by our Privacy Policy https://www.ihrepm.com/privacy, which explains how we collect, use, and protect your personal information, including tenant data and communication preferences.

10. Limitation of Liability

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including for merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, even if advised of the possibility. Our total liability shall not exceed the fees paid by you in the past 12 months.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms, misuse of the Site, or infringement of third-party rights.

12. Termination

We may terminate or suspend your access to the Site at any time for any reason, including violations of these Terms. Upon termination, your right to use the Site ends immediately.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Ohio, without regard to conflict of laws principles. Any disputes shall be resolved through binding arbitration in Ohio, except for small claims court matters. You waive any right to participate in class actions.

14. Miscellaneous

These Terms, together with our Privacy Policy, constitute the entire agreement. If any provision is invalid, the remainder remains in effect. No waiver of any term is a further waiver.

For questions about these Terms, contact us at info@ihrepm.com or 877-614-7368.