Privacy Polic

Last updated: July 11, 2025

This Privacy Policy describes how I Heart Real Estate Property Management ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, interact with our services, or engage with us as a residential property management company. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

Our company is located at 6385 Shier Rings Road, STE 1, Dublin, OH 43016. If you have any questions about this Privacy Policy, please contact us at the address above or via email at info@ihrepm.com.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.


Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Sharing Your Information
  4. Data Security
  5. Data Retention
  6. Children's Privacy
  7. Cookies and Tracking Technologies
  8. Your Privacy Rights
  9. International Data Transfers
  10. Changes to This Privacy Policy
  11. Contact Us


Information We Collect

We collect personal information that you voluntarily provide to us, such as when you inquire about properties, apply for tenancy, make payments, or contact us. This may include:

  • Names
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Payment information (e.g., credit card details, bank account information)
  • Rental history and references
  • Other details related to property management services, such as property preferences or maintenance requests

We may also automatically collect certain information when you visit our website, including IP addresses, browser type, device information, and usage data through cookies and similar technologies.

We do not collect sensitive personal information unless necessary for our services, and we do not knowingly collect information from children under 18.


How We Use Your Information

We use the information we collect to provide and improve our residential property management services, including:

  • Managing tenant applications and leases
  • Processing payments and maintenance requests
  • Communicating with you about properties, services, or updates
  • Complying with legal obligations
  • Analyzing website usage to enhance user experience

We process your information only when we have a valid legal basis, such as your consent, contractual necessity, or legitimate business interests.


Sharing Your Information

We keep all data collected private and do not sell or rent your personal information to third parties. We share your information only with vendors and service providers who need it to perform services on our behalf, such as payment processors, maintenance contractors, or software providers for property management. These vendors are contractually obligated to use your information only for the specified purposes and to maintain its confidentiality.termly.io

We may also share information if required by law, to protect our rights, or in the event of a business transfer (e.g., merger or acquisition).


Data Security

We implement reasonable organizational, technical, and administrative measures to protect your personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.


Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the duration of your tenancy or service agreement, and as required by law (e.g., for tax or legal compliance, typically up to 7 years). After this period, we will securely delete or anonymize your data.termly.io


Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from them. If we become aware that we have collected such information, we will take steps to delete it.


Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, such as remembering preferences and analyzing traffic. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy (if applicable).


Your Privacy Rights

Depending on your location and applicable laws (e.g., CCPA for California residents or GDPR for EU residents), you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the details below. We will respond to verifiable requests in accordance with legal requirements.


International Data Transfers

If we transfer your personal information outside your country (e.g., to vendors in other jurisdictions), we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or adequacy decisions under laws like GDPR.termly.io


Data Sharing

• Customer data is never shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We do not transfer or share consumer data with any external organizations under any circumstances, even with consent.


Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from IHREPM, from 877-614-7368 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 877-614-7368 or pm@ihrepm.com. Mobile opt-in information is never shared with third parties.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance.


Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us at:

I Heart Real Estate Property Management
6385 Shier Rings Road, STE 1

Dublin, OH 43016

Email: info@ihrepm.com

Phone: 877-614-7368